Conveniences and services offered by Madurai International Airport
Madurai International Airport (IXM) offers various services to make your travel experience smoother. Here are some of the key services offered:
Check-in and Security: Madurai International Airport boasts 27 check-in counters, 20 immigration counters, and security checkpoints, ensuring a seamless check-in and security process for travellers.
Food and Shopping: The airport offers a diverse range of food and beverage outlets, duty-free shops, and retail stores catering to the various needs of passengers.
Executive Lounge:
Primus Restaurant (A unit of Saptagiri) provides an Executive Lounge catering specifically to Commercially Important Persons (CIPs).
Other Facilities:
- Terminal Entry Fee: Access is restricted to the Public Concourse Area, with an entry fee.
- Flight Information Display (FID): Available at three locations, including two in the City Side for Arrival and Departure and one in the Public Concourse Area.
- Trolleys: Available free of charge.
- Toilets for Physically Challenged: Accessible facilities are provided at multiple locations inside the Terminal Building.
- Telephones: Free telephone services are available in both domestic and international departure areas (after security check).
- Wheelchairs: Available on request from the respective airline.
- Car Parking: Parking facilities are provided for a fee.
- Lost and Found: Assistance is available by contacting the Duty Terminal Manager. Phone: 04522690612, Mobile: 9442111325.
- Baggage Weighing Machine: Two machines are available, one on the City Side and the other inside the New Terminal Building.
- Check-In Counters: Seventeen counters are available for departures.
- Immigration, Security & Customs Counters: Immigration and security counters are provided for departures and arrivals, along with customs counters.
- Wi-Fi: Complimentary for the first 30 minutes or as applicable based on usage. Available throughout the terminal.
- Mobile Charging Points: Free charging points are available in the check-in and security hold areas.
- Child Care Room: Free service provided by AAI.
- Meet & Greet Services: Provided by M/s. Yogesh Travels for a fee. Contact: Phone: 7373730449, Email: [email protected].
- Tamil Nadu Tourism Information Center: Run by the Tamil Nadu Government's Tourism Department, located in the Arrival area.
- Pharmacy: Provided by Vadamalayan Hospitals for a fee.
- Reserved Lounges: VIP lounges provided by AAI.
- Ramp Floor (Slope) for Wheelchair Movement: Inside the New Terminal Building for easy accessibility.
- PH Toilet: Physically challenged toilets are provided at every location inside the New Terminal Building.
- Wheelchair: Provided by respective airlines free of charge.
- Medical & First Aid Facilities: Provided free of charge by Harshitha A Neoway Hospitals. Email: [email protected]. Located in the Arrival Hall.
- Money Exchange: Thomas Cook provides currency exchange services in both arrival and departure areas.
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